Got It

Three Steps, No Automation

1. Somebody reads it

   Requests are handled by whoever is off the bench first. Nothing here is answered by a scheduling robot, which is why it takes a day rather than a second.

2. We propose a time

   You will get a call or an email with the nearest slot that suits the session you asked for, plus a rough estimate of what the session and any likely bench work would cost.

3. You confirm, we block the bench

   Once you say yes the slot is held for you alone. We do not double book, so if plans change a quick call frees it up for somebody else.